Visiting the hospitals with Czech commercial health insurance for foreigners

If you have comprehensive health insurance for foreigners , We highly recommend that you visit hospitals Which have a contract with your insurance company . The Fakultní nemocnice Královské Vinohrady hospital has the best reputation in the Czech Republic; they have all types of doctors including GPs. They have a separate department especially for the English and Russian speaking expats.

Instructions for AXA clients in case of health problem,

Please, Call to nonstop AXA client support. You can find the phone number at the back side of your insurance card or call directly +420 292 292 220

Once you connected to customer support of AXA , they will ask your insurance number. You can find your insurance number on the right top of your insurance card. After explaining your pain or health problem. They will help you to choose The Best English speaking hospitals and give you all instructions.

When visiting hospital you do not need to have a recommendation from your GP because the receptionist of the Expats department will arrange that you see a GP in the same Building.

In case you prefer using a hospital of your choice which does not have a contract with AXA , you will pay cash and you will need to contact AXA for payment refund. You can download an application form for a payment refund here  i You should fill out the application form, sign it, attach the pictures of invoices and email to [email protected]

In case if you have any emergency or a misunderstanding occurs, please contact us by email [email protected] or call our phone number +420 777 776 245

How to get to The Fakultní nemocnice Královské Vinohrady hospital?

If you visit the hospital with public transportation:,

  • From north side of the hospital from street U Vinohradské nemocnice, Šrobárova – MAP

Metro A line – metro station Želivského
Tram number 4, 5, 16, 26 – tram stop Želivského
Bus number 124, 139, 150, 163, 188, 213, 297 bus stop Želivského

  • From south side of hospital from Ruská street MAP
    Tram number 4, 7, 22, 24 – tram stop Kubánské náměstí
    Bus number 136- bus stop Kubánské náměstí

If you visit hospital by car or taxi you should go to Šrobárova 1150/50, 100 00 Praha 10-Vinohrady

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