Health Insurance Czech Republic: A Guide for Foreigners
If you are a foreigner living in or visiting the Czech Republic, having the right health insurance is important. Whether you are a student, employee, or long-term resident, understanding how to use your health insurance in the Czech Republic will save you time and stress when seeking medical care.
Foreigners in the Czech Republic with comprehensive health insurance can visit hospitals with a contract with their insurer or choose any hospital and request a refund later.
Choosing the Right Hospital with Your Health Insurance
If you have comprehensive health insurance for foreigners, it is best to visit hospitals that have a contract with your insurance provider. One of the most recommended hospitals is Fakultní nemocnice Královské Vinohrady in Prague. This hospital is well-equipped with all types of specialists, including English-speaking and Russian-speaking doctors, making it a great choice for expats.
What to Do if You Are an AXA Client
If you have health insurance from AXA, follow these steps in case of a medical issue:
Call AXA Client Support – The emergency support line is available 24/7. You can find the number on the back of your insurance card or call +420 292 292 220.
Provide Your Insurance Number – Your insurance number is on the top right of your card.
Explain Your Issue – The support team will guide you to the best English-speaking hospital and provide instructions.
When you visit the hospital, the expat department's receptionist will arrange for you to see a general practitioner (GP) on-site, so a referral is not required.
Visiting a Hospital Without an AXA Contract
If you prefer to visit a hospital that is not covered by AXA, you will need to:
Pay upfront for your treatment.
Apply for a refund by filling out a payment refund form.
Send the signed form and invoices to claims.travel@axa-assistance.cz for reimbursement.
For urgent support, you can also contact info@pexpats.com.
How to Get to Fakultní nemocnice Královské Vinohrady
Address: Šrobárova 1150/50, 100 00 Praha 10-Vinohrady
By Public Transport:
From the North (U Vinohradské nemocnice, Šrobárova):
Metro A – Station Želivského
Trams: 4, 5, 16, 26 (Stop: Želivského)
Buses: 124, 139, 150, 163, 188, 213, 297 (Stop: Želivského)
From the South (Ruská Street):
Trams: 4, 7, 22, 24 (Stop: Kubánské náměstí)
Buses: 136 (Stop: Kubánské náměstí)
By Car or Taxi: Use the address Šrobárova 1150/50, Prague 10 for navigation.
Health Insurance for Foreigners – Updates on PVZP
Following recent law updates, PVZP has become the major health insurance provider in the Czech Republic. If you are a PVZP client, the same hospital visit steps apply to you as well.
